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Biography of Marina DeMaio
Principal

Marina is a business management professional with over twenty years of experience in staffing, financial, banking, retail, tourism, sales and service organizations, healthcare, and the sports & entertainment industries. Marina’s unique profile of sales competencies in combination with her proven skills of developing business infrastructure and an organization’s human capital has a direct impact to sales and service organizations focused on increasing profitability.


“Marina is the only professional I have met that fully understands the importance of sales and service and the competencies needed to staff a successful sales team.”
Mari Schmidt, Senior Director of Sales for the Miami HEAT

Since 1991, organizations have engaged Marina for her reputation and proven ability to develop and implement strategic and operational programs and processes that significantly impacts profit.
Marina’s superior achievements and impeccable record in her previous engagements proved to be a significant factor in the re-positioning of the Stadium’s operations, sales, marketing, human resources, and community position. In every aspect of her assignment she designed, lead, and executed difficult and demanding changes with determination, grace, expediency, and style.”
Robert Kramm, President of Pro Player Stadium

For the past fifteen years Marina has served as a top executive and partner to senior level management providing guidance and strategy to quickly identify the strengths and needs of the organization and then developing a strategic and operational human resources division that directly supports the company’s business plan. In addition, she has managed employee relations, benefit programs, risk management, labor relations, alignment of multiple work sites and served on acquisition teams.
“Her understanding and respect of management decisions affecting the bottom line and the review of ROI on every process is beyond compare. She proved to be most effective in developing and implementing Performance Management Plans, compensation programs, HR audits, policies and compliance, and employee relation’s fit the mission and culture.”

Jonathan Mariner, EVP & CFO for Major League Baseball


Marina is a pro at selecting talented winners that can deliver five star service. She was specifically engaged by the Heat Group (Miami HEAT, American Airlines Arena, and Miami Sol) for the huge task of hiring 1,500 employees in two months that would be fully trained to deliver the HEAT Groups “Five Star” Service plan.

“Marina’s program for selecting winners and the creation of HEAT Group University became invaluable assets to our organization. Her development of the “Five Star” Service plan to received accolades from the season ticket holders: “The staff at the American Airlines Arena provides the best service of any venue in South Florida.”

Eric Woolworth, President of Basketball Operations for the HEAT Group  

"Marina and her performance management model provides corporate executives of small, medium and large companies the luxury of an experienced and objective eye to assess and improve upon that which may be broken. She combines business instincts with a dynamic personality that disarms doubting employees into conforming to a refreshing approach.  In the thirty years I have known Marina I have often tapped into her respected thinking, and cite the example of how she improved performance at a late phase research organization for which I was President from 2004-2007.  Performance Management was able to revive a very antiqued employee review system, install highly motivating performance measures, and improve productivity by eliminating countless hours of meetings.  A sit down with Marina is worth the time for any business owner or executive."

Jack Lepping - Senior Partner of BLUE Eagle Communications Group, LLC

 
 

             

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